Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using JapanHeya's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

JapanHeya provides a platform for connecting users with rental apartment listings in Japan. We act as an intermediary between property owners/managers and prospective tenants.

3. User Responsibilities

As a user of our platform, you agree to:

  • Provide accurate and truthful information
  • Respect the rights of property owners and other users
  • Use our services for lawful purposes only
  • Not attempt to circumvent any security measures

4. Booking and Payments

All bookings made through our platform are subject to availability and confirmation. Cancellation policies vary by property and are communicated by the hosts before booking.

5. Property Information

While we strive to ensure accuracy in our listings, we cannot guarantee that all information is current or error-free. Users should verify all details directly with property owners before making booking decisions.

6. Limitation of Liability

JapanHeya shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or any errors or omissions in our content.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

8. Contact Us

If you have questions about these Terms of Service, please contact us at contact@japanheya.com