Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, including:
- User information (name, email address, contact details, preferences)
- Booking information (dates, property selections)
- Communications (messages, inquiries, feedback)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and payments
- Send you technical notices and updates
- Respond to your inquiries and requests
- Communicate about products, services, and events
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Property owners/managers for booking purposes
- Service providers who assist our operations
- Legal authorities when required by law
- Third parties with your consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.
7. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at contact@japanheya.com